Privacy Policy

Effective Date: February 7, 2026 Website: www.drtanbalancemethod.com

1. Introduction

Welcome to www.drtanbalancemethod.com. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how V.O.F Zusanli collects, uses, and protects your information when you visit our website, purchase our products, or subscribe to our communications.

Because we are based in Belgium, our data processing activities are primarily governed by the General Data Protection Regulation (GDPR). However, as we serve a global audience, we also respect international privacy standards, including the CCPA (USA).

2. Who is Responsible? (Data Controller)

The party responsible for processing your data (Data Controller) is:

  • Company Name: V.O.F Zusanli

  • Address: Coupl'voie 85, 9600 Ronse, Belgium

  • Enterprise Number (KBO/BTW): BE1018.656.584

  • Email: info@drtanbalancemethod.com

3. What Data Do We Collect?

Depending on how you use our website, we may collect the following types of data:

  • Identity Data: Name, surname, username (if you create an account).

  • Contact Data: Email address, telephone number, billing address, and shipping address.

  • Financial Data: Payment details. Note: We do not store your full credit card information. Payments are processed securely via Stripe.

  • Technical Data: IP address, browser type and version, time zone setting, location data, and operating system.

  • Usage Data: Information about how you use our website (via Google Analytics and Squarespace Analytics).

Important Note on Health Data: We do not collect sensitive health data or medical history through this website.

4. Why Do We Use Your Data?

We only process your data for specific purposes and based on legal grounds:

  1. To Process Orders: To deliver the products or courses you purchased and to handle payments. (Legal basis: Performance of a contract).

  2. Customer Support: To answer your questions via email. (Legal basis: Legitimate interest).

  3. Marketing & Newsletters: To send you updates via Encharge.io about the Dr. Tan Balance Method, provided you have explicitly consented to receive them. You can unsubscribe at any time. (Legal basis: Consent).

  4. Legal Obligations: To keep accounting records for tax authorities. (Legal basis: Legal obligation).

  5. Website Improvement: To analyze traffic and improve user experience. (Legal basis: Legitimate interest).

5. Sharing Your Data (Third Parties)

We take your privacy seriously. We do not sell, trade, or rent your personal data to third parties.

However, to run our business, we share data with trusted service providers ("Data Processors"). We have agreements with these parties to ensure your data is safe:

  • Hosting & CMS: Squarespace (USA/Ireland). Hosts our website and stores website data.

  • Payment Processing: Stripe. Processes your payments securely.

  • Email Marketing: Encharge.io. Used to send newsletters and automation emails.

  • Analytics: Google Analytics & Squarespace Analytics. Used to track website performance (anonymized where possible).

  • Accounting: Our external accountant has access to invoicing data for tax purposes.

6. Affiliate Disclosure (Amazon)

We participate in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com and its international sites.

  • As an Amazon Associate, V.O.F Zusanli earns from qualifying purchases.

  • If you click on an Amazon link on our site and make a purchase, we may receive a small commission at no extra cost to you. Amazon may use cookies to track these clicks.

7. International Data Transfers

V.O.F Zusanli is based in the European Economic Area (EEA). Some of our service providers (like Squarespace, Stripe, Encharge, Google) are based in the United States.

When data is transferred to the US, we ensure it is protected through:

  • Standard Contractual Clauses (SCCs) approved by the European Commission.

  • Reliance on the Data Privacy Framework (where applicable) to ensure a level of security equivalent to GDPR standards.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for:

  • Order details: Retained for 7 years (required by Belgian tax law).

  • Marketing data: Retained until you unsubscribe.

  • Queries: Retained for a reasonable period to ensure your issue is resolved.

9. Your Rights (GDPR)

Under the GDPR, you have the following rights regarding your data:

  • Right to Access: You may request a copy of the data we hold about you.

  • Right to Correction: You may ask us to correct inaccurate data.

  • Right to Deletion: You may ask us to delete your data ("Right to be forgotten"), subject to legal retention obligations (e.g., tax laws).

  • Right to Object: You may object to the processing of your data for marketing purposes.

To exercise any of these rights, please contact us at info@drtanbalancemethod.com.

10. Notice to US Residents (CCPA)

For visitors residing in California and other US states with specific privacy laws:

  • Do Not Sell My Personal Information: We do not sell your personal information to third parties for monetary consideration.

  • Non-Discrimination: We will not discriminate against you (e.g., by denying goods or services) for exercising any of your rights under the CCPA.

11. Cookies

Our website uses cookies to function correctly (functional cookies) and to analyze traffic (analytical cookies). By using our website, you agree to the use of these cookies via our Cookie Banner.

12. Updates to this Policy

We may update this privacy policy from time to time. The latest version will always be available on this page.

Last Updated: February 7, 2026

Contact Us

If you have any questions about this Privacy Policy, please contact us: V.O.F Zusanli Coupl'voie 85, 9600 Ronse, Belgium Email: info@drtanbalancemethod.com VAT: BE1018.656.584